Last Updated: 5th Dec 2025
Thank you for using LLaMaRush. As a digital SaaS platform providing automated SEO tools and content services, our refund structure is limited.
1. General Policy
All payments made on LLaMaRush are non-refundable, except in specific conditions listed below.
Because the system provides:
- Instant website data crawling
- Immediate access to SEO insights
- Automated content generation
- CMS scheduling functions
…we cannot reverse the services once they are activated.
2. Refund Eligibility
You may be eligible for a refund ONLY if:
2.1 Technical Issues
A refund may be approved if:
- The service fails to function on your account
- The problem is proven to be from our side, not your CMS, hosting, or Google tools
- Our support team cannot resolve the issue within 7 days
2.2 Accidental Duplicate Payments
Refunds are allowed for:
- Duplicate charges
- Multiple payments made accidentally
3. Non-Refundable Situations
We do not offer refunds if:
- Your website rankings do not improve
- You do not like the generated content
- You connected incorrect GSC/GA4 properties
- You misconfigured your CMS
- You changed your mind or no longer need the service
- Website performance dropped due to algorithm changes
- You failed to use the service during your subscription period
- Google, CMS, or hosting issues affect functionality
SEO results are not guaranteed, so refunds cannot be based on performance.
4. Subscription Cancellations
You may cancel your subscription anytime, but:
- Previous payments are not refunded
- Access continues until the billing cycle ends
5. How to Request a Refund
If you believe you qualify for a refund, email:
📧 [email protected]
Include:
- Name
- Registered email
- Payment reference ID
- Explanation of the issue
Refund requests are evaluated within 5–10 business days.
6. Chargebacks
If a user initiates an unauthorized chargeback:
- Their account may be suspended
- Legal/collection action may be taken if fraudulent behavior is detected
We encourage contacting us first for any billing concerns.
7. Policy Updates
We may update this Refund Policy from time to time. Changes will be posted on this page.